Effective Date: 27/05/2025
At Marine Heating Services, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our services—whether through our website, over the phone, or in person.
We may collect the following types of information:
Personal Information: Name, phone number, email address, home address (for service visits).
Service Information: Details related to your plumbing or heating needs, property type, and appointment history.
Technical Information: IP address, browser type, and usage data if you visit our website.
Your data is used for the following purposes:
To schedule and provide services you request
To send appointment confirmations, invoices, or important updates
To improve our customer service and website functionality
To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information. We may share data only with:
Authorized employees and contractors who need it to perform their jobs
Service partners (e.g. payment processors) who adhere to strict privacy policies
Legal authorities when required by law
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time (where applicable)
Lodge a complaint with the relevant data protection authority
Our website may use cookies to enhance user experience, monitor site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
For questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: Marineheating@icloud.com
📞 Phone: 07308 140715